📝 Terms and Conditions of Sale – VoileNature.com
1. Purpose
This document sets out the general terms and conditions of sale applicable to users of the website www.voilenature.com, a platform connecting customers and providers of eco-friendly water sports activities in Martinique and Guadeloupe.
2. Role of VoileNature
VoileNature acts exclusively asan intermediary. The website allows users to discover excursion offers proposed by independent service providers. VoileNature does not collect any payments and does not intervene in the commercial transaction between the customer and the service provider. Any reservations, cancellations, or complaints must be addressed directly to the service provider concerned.
3. Liability
VoileNature cannot be held responsible for the quality, safety, or performance of the services offered by the listed providers. The information displayed on the website is provided by the providers themselves. VoileNature undertakes to verify the consistency of the information but does not guarantee its completeness.
4. Collection of professional information
As part of their listing on VoileNature, service providers undertake to provide up-to-date professional information, including:
- SIREN or SIRET number
- Certificate of professional liability insurance
- Diplomas or certifications required to practice the profession
Verification clause: VoileNature reserves the right to request, verify, and retain these documents for purposes of compliance, transparency, and security for users of the site. This data is not published unless explicitly stated by the service provider.
5. Commitment of service providers
The service providers listed on VoileNature undertake to:
- Offer activities that comply with current safety standards
- Respect the principles of ecotourism and environmental protection
- Provide accurate and up-to-date information about their offers
6. Intellectual Property
The content of this website (text, images, logos, etc.) is protected by intellectual property law. Any unauthorized reproduction or use is prohibited.
7. Personal data
VoileNature collects certain personal data from users (name, email address, preferences) solely for the purposes of browsing and communication. This data is never shared with third parties without consent. For more information, please see our [Privacy Policy].
8. Disputes
In the event of a dispute between a customer and a service provider, VoileNature may intervene as a mediator free of charge, without any obligation to achieve a specific result. The website is governed by French law. Any dispute will be submitted to the competent courts.